Call Centre & Collections Leader

Ken Matthews is an experienced call centre and debt collections executive with over 25 years experience. He has managed a variety of campaigns in Canada and the Philippines. Some of his specialties include:  

  • ✅ Front End Collections
  • ✅ Back End Collections
  • ✅ Agency Management 
  • ✅ Collection Strategy
  • ✅ Customer Service
  • ✅ B2B Lead Generation
  • ✅ B2C Lead Generation 
  • ✅ Training
  • ✅ Call Centre Leadership
  • ✅ International Experience
  • ✅ Strategic Planning 
  • ✅ Call Centre Operations